Terms and Conditions
Welcome to BookBI (hereinafter referred to as the “App”, “We,” “Us,” or “Our”), owned and operated by BOOKBI AI FZCO (hereinafter referred to as “the Company”). The Application is offered to You conditioned on Your acceptance without modification of the Terms, Conditions, and notices contained herein (the “Terms”).
1. INTRODUCTION
1.1 The BookBI is an Application (hereinafter referred to as “App”). The Users of the Application shall be referred to as “You,” “Your,” or “Users.” Governing the use of and access to the products we offer in connection with a paid or trial subscription (“Products”) to you.
1.2 BookBI AI FZCO is a UAE-based technology company licensed under the Dubai Multi Commodities Centre (DMCC) with two core activities: Artificial Intelligence Developing Services and Software House. The company specializes in building intelligent, user-friendly software solutions that transform the way small businesses and entrepreneurs handle their finances. The company’s flagship product, BookBI, is an AI-powered mobile application that delivers fully automated accounting functionalities—such as invoicing, expense tracking, sales logging, and financial reporting—streamlined into a few simple steps. Designed for non-accountants, BookBI eliminates the complexity of traditional bookkeeping and empowers users to stay compliant, efficient, and in control.
1.3 In using this Application, You are deemed to have read and agreed hereinafter to the following Terms and Conditions set forth herein. Any incidental documents and links mentioned shall be accepted jointly with these Terms. You agree to use the Application only in strict interpretation and acceptance of these Terms, and any actions or commitments made without regard to these Terms shall be at Your own risk. These Terms and Conditions form part of the Agreement between the Users and Us. By accessing this Application, and/or undertaking to perform a Product provided by Us indicates Your understanding, agreement to and acceptance of the disclaimer notice and the full Terms and Conditions contained herein.
2. SERVICES OFFERED BY THE APPLICATION
2.1 You agree that you will only access our Application for your internal business purposes and subject to these Terms. After any free trial of our Products, you will be required to register for BookBI and pay a subscription fee for continued access to premium features, including AI functionality, unless otherwise specified in your service order. We also offer a free lifetime version of BookBI, which includes access to core features but excludes AI functionality and other premium services.
2.2 The Company, being the developer, owner and possessor exclusive rights to the BookBI information system, grants, under the terms of this agreement, the right to use the application for the fee specified in this Agreement.
2.3 All terms apply equally to the application BookBI monitoring information system as a whole, and its components in separately, including all updates. By agreeing to the terms and accepting the terms and conditions, the User assures the Company and guarantees that: The User provided reliable identifying information such as required registration information on the registration page and valid User’s data when preparing payment documents.
2.4 The User enters into an agreement voluntarily, while has fully read the terms of the Agreement, fully understands the subject matter, fully understands the meaning and consequences of his actions in regarding the conclusion and execution of an agreement under these conditions.
2.5 BookBI is not a licensed accounting, tax or auditing company. The App does not provide professional advice BookBI only providing services on data recording and reporting providing purpose. Use of BookBI does not establish a client-accountant relationship.
2.6 User understands and accepts that all outputs such as journal entries and reports are AI Generated and not reviewed by human accountants. No guarantee is made on correctness or suitability.
2.7 BookBI is only available via mobile apps (iOS and Android). There is no browser-based version exist. BookBI works as a platform which allows users to manage records of their business transactions.
3. ELIGIBILITY OF THE USER
3.1 Persons under the age of 18 are not permitted to register as Users of the Application, nor are they permitted to access, use, or conduct any transactions through the Application. By using the Application, the User represents and warrants that they are at least 18 years of age.
3.2 The BookBI will not provide services to users under OFAC sanctioned countries.
3.2 Unauthorized Users are strictly prohibited from accessing or attempting to access, directly or indirectly. Any such unauthorized use is strictly forbidden and shall constitute a violation of applicable state and local laws.
3.4 The BookBI may, in its sole discretion, refuse to offer access to or use of the application to any person or entity, and change its eligibility criteria at any time. This provision is void where prohibited by law and the right to access the application is revoked in such jurisdictions.
3.5 You will have access to the BookBI by registering an Account record with a unique name and a password to use application.
4. USER LIABILITIES
4.1 Pay for access to the application in accordance with the Tariffs established unless you are using the free version of the application, which is available with limited functionality.
4.2 Strictly adhere to and not violate the terms of this agreement, and also ensure the confidentiality of information obtained in cooperation with the Company of commercial, technical information and personal data.
4.3 Do not provide access to the application and Account to third parties. Do not use the Account provided by the third parties;
4.4 Do not use the application for purposes prohibited by law or for purposes violating the rights of third parties.
4.5 The User confirms that he has received consent for processing and transferring to the application personal data from interested parties in accordance with current legislation.
4.6 You are responsible for maintaining the confidentiality of your login and account, and are fully responsible for any and all activities that occur under or in connection with your login or account. You agree that you will not trade, transfer, or sell access to your login or account to a third party.
4.7 You agree to use reasonable efforts to prevent unauthorized use of the Products and notify us immediately if you discover any unauthorized use through your account. You will take all necessary steps to terminate the unauthorized use and agree to cooperate with us in preventing or terminating such unauthorized use of the Products.
4.8 Users are solely responsible for the accuracy and completeness of data entered, verification of all uploaded documents before saving. Compliance with all local laws and regulations including Vat submission and meeting all deadlines with FTA or other authorities.
5. THE APP RIGHTS
5.1 Block access to the application in the absence of receipt from the User payments under this agreement for the corresponding accounting period.
5.2 Unilaterally make changes to tariff plans, as well as change the terms of service by notifying the User on time, at least one calendar month before the upcoming change, if such changes affect the terms of use of the platform by the User in paid period.
5.3 Unilaterally limit or terminate the User’s access to the platform, if he uses the platform for purposes prohibited by law or purposes that violate the rights of third parties.
5.4 Use information (non-personal data) received from the platform for the purposes of its consolidation, analysis, marketing and other research, by any means provided for by the current legislation.
6. YOU AGREE AND CONFIRM
6.1 That You will provide authentic and true information in all instances where such information is requested of You. We reserve the right to confirm and validate the information and other details provided by You at any point in time. If upon confirmation Your details are found not to be true (wholly or partly), We have the right in Our sole discretion to reject the registration and debar You from using the Products of Our application and/or other affiliated websites without prior intimation whatsoever.
6.2 That You are accessing the Products available on this application and transacting at Your sole risk and are using Your best and prudent judgment before entering into any dealings through this Application.
6.3 It is possible that the other Users (including unauthorized/unregistered users or “hackers”) may use information to harass or injure You. We do not approve of such unauthorized uses, but by using the Application, You acknowledge and agree that We are not responsible for the use of any personal information that You publicly disclose or share with others on the Application. Please carefully select the type of information that You publicly disclose or share with others on the Application.
6.4 You agree to not post or transmit any unlawful, threatening, abusive, libelous, defamatory, obscene, vulgar, pornographic, profane or indecent information or description/image/text/graphic of any kind, including without limitation any transmissions constituting or encouraging conduct that would constitute a criminal offense, give rise to civil liability or otherwise violate any local, state, national, or international law.
6.5 You agree to not post or transmit any information, software, or other material which violates or infringes the rights of others, including material which is an invasion of privacy or publicity rights, or which is protected by copyright, trademark or other proprietary right, or derivative works with respect thereto, without first obtaining permission from the owner or right holder.
6.6 You agree to indemnify and keep indemnified the Company from all claims/losses (including advocates’ fees for defending/prosecuting any case) that may arise against the Company due to acts/omission on the part of the User.
7. USE OF THIRD-PARTY INTEGRATIONS AND SERVICES
7.1 Our application may contain links to, or allow you to connect with, certain external third-party products, services, or software used in conjunction with our Products. To access these features, you may be required to sign up for or log into such third-party services on their respective websites or applications, including but not limited to Firebase, analytics tools, Apple App Store, and Google Play Store.You acknowledge that your use of any such third-party service is governed solely by the terms and conditions and privacy policies of the respective providers. BookBI is not responsible for and disclaims all liability for any loss, damage, or other consequences arising from your use of, or reliance on, any third-party services, including their data handling, privacy practices, and security measures.
7.2 We are not responsible or liable for any changes to or deletion of your data by the Third-Party Service. Certain features of our Products may depend on the availability of these Third-Party Services and the features and functionality they make available to us. We do not control Third Party Service features and functionality, and they may change without any notice to us. If any Third-Party Service stops providing access to some or all of the features or functionality currently or historically available to us or stops providing access to such features and functionality on reasonable terms. We will not be liable to you for any refunds or any damage or loss arising from or in connection with any such change made by the Third-Party Service or any resulting change to our Products. You irrevocably waive any claim against App or Company with respect to such Third-Party Services.
8. YOUR USE OF THE PRODUCTS
8.1 You agree not to, nor authorize or permit any User or third party to: (a) license, sublicense, sell, rent, lease, or otherwise permit third parties to use the Products; (b) circumvent or disable any security or other technological features or measures of the Products; (c) reverse engineer any element of the Products, or use the Products to compete with the Products, (d) modify, adapt or present the Products to falsely imply any sponsorship or association with BookBI; (e) use the Products in any manner that interferes with or disrupts the integrity or performance of the Products or the components of the Products; (f) use the Products to post, upload, link to, send or store any Content that is defamatory, libelous, fraudulent, derogatory, abusive, obscene, unlawful, hateful, harassing, violent, threatening, racist, or discriminatory, (g) use the Products to post, upload, link to, send, distribute, or store any Content that contains any viruses, malware, Trojan horses, ransomware, or any other similar harmful software; (h) use the Products to post, upload, link to, send, distribute, or store any Content that is material protected by copyright, trademark, or any other proprietary right without first having obtained all rights, permissions, and consents necessary to make such Content available on or through the Products and to grant BookBI the limited right to use Content as set forth in these Terms, (i) attempt to use any method to gain unauthorized access to any paid or restricted features of the Sites or to the Products and its related systems or networks, (j) use automated scripts to collect information from or otherwise interact with Third Party Services or the Products.
8.2 You represent and warrant that you will not use our Products to transmit, upload, collect, manage, or otherwise process any Sensitive Information. We will not be liable for any damage that may result from your use of our products in transmitting, collecting, managing or processing any sensitive information.
8.3 “Sensitive Information” means any passwords, credit card or debit card information, personal financial account information, social security numbers, passport numbers, driver’s license numbers, employment records, any information that would classify as “Special Categories of Information” under the General Data Protection Regulation (EU) 2016/679 (GDPR) or other EU data protection laws, or any other information that would be subject to the Payment Card Industry Data Security Standards (PCI DSS), Federal Decree-Law No. 50/2022 On the Promulgation of the Commercial Transactions Law of the United Arab Emirates, ADGM Electronic Transactions Framework, DIFC Law No. 2/2017 DIFC Electronic Transactions Law, or other laws, regulations, or industry standards designed to protect similar information.
8.4 BookBI keeps data confidential but the user us responsible for backing up data and ensuring content is lawful.
8.5 BookBI shall not be liable for any interruptions, delays, or failures in the operation or performance of the Application arising from the actions, omissions, or failures of third parties, including but not limited to app distribution platforms (such as Apple App Store or Google Play), or any other third-party service providers.
9. PAYMENT TERMS
9.1 You shall pay for your selected subscription plan through the designated third-party payment provider, which may include authorized platforms such as Apple Inc. (Apple App Store) or Google LLC (Google Play Store). All transactions shall be securely processed by the applicable provider in accordance with their respective terms and security protocols.
9.2 BookBI offers subscription plans, including monthly and annual options. Details regarding available plans, pricing, billing cycles, and features can be found within the mobile application and on our official website. Subscriptions purchased via the Apple App Store or Google Play are subject to the terms and policies of the respective platforms, including automatic renewal and cancellation rules.
9.3 Subscriptions purchased through the Apple App Store or Google Play are processed directly by the respective platform. The user’s card will be automatically charged on the first day of the subscription term and on a recurring basis according to the selected billing cycle (e.g., monthly or annually) until cancellation. No invoice is issued prior to payment. Invoices or receipts for such transactions are available through the user’s Apple ID or Google Play account. Additionally, invoices will be made accessible in the “My Purchases” section of the app once payment is completed.
9.4 Unless otherwise specified on your service order, your Plan will automatically renew at the end of the subscription term. If you would like to cancel your Plan, you can do it in the application.
9.5 Changes To Your Plan. If you choose to upgrade your Plan or add any Add-Ons to your Plan during your subscription term, you will be charged for the then-current price for the upgrade or Add-Ons prorated based on the number of days remaining in your subscription term. Unless otherwise specified on your service order, any upgrade or Add-Ons that you add will be coterminous with the existing Plan and automatically renew at the end of the subscription term along with your Plan.
9.6 If you choose to downgrade your Plan or remove any Add-Ons, you will not receive any refunds or credits for unused or prepaid fees. Downgrading may result in the loss of certain features or content, including access to AI functionality and previously generated reports.
9.7 Payments shall be accepted via Visa and MasterCard debit and credit cards, provided the transaction is made in United Arab Emirates Dirhams (AED). All fees are billed in United Arab Emirates Dirhams (AED). The AED equivalent will be determined based on the prevailing exchange rate at the time of transaction as applied by the payment processor or card issuer.
9.8 BookBI does not process or store your payment information. All payment details are handled exclusively by the applicable third-party payment provider, such as Apple, Google, in accordance with their respective terms and security protocols. By proceeding with payment, you acknowledge and agree that the relevant provider is solely responsible for the processing, security, and storage of your payment information.
9.9 If your payment is declined, fails to process, or your payment method expires, BookBI reserves the right to suspend or limit access to your account until payment is successfully completed. You are solely responsible for ensuring that valid and up-to-date payment details are maintained with the respective payment provider to avoid any interruption in service.
9.10 Taxes. All payments you make are exclusive of federal, state, local, and foreign taxes, duties, tariffs, levies, withholdings, and similar assessments (including, without limitation, sales taxes, use taxes, and value-added taxes). You agree to be responsible for the payment of all such charges, excluding taxes based upon our net income.
9.11 BookBI reserves the right to update pricing or modify plan features at any time, with prior notice to Users. Continued use of the service after such changes shall constitute acceptance of the updated terms.
9.12 The price and currency displayed on the checkout page shall be the same as those printed on the Transaction Receipt. The amount charged to the User’s card will appear in the currency of the card-issuing bank.
9.13 The Cardholder is responsible for retaining a copy of the transaction records as well as the policies and rules of the Application.
9.14 Upon successful completion of a payment, an immediate confirmation shall be sent to the User via email.
10. WARRANTIES, REPRESENTATION AND UNDERTAKINGS OF USER
10.1 The User warrants and represents that all obligations narrated under this Agreement are legal, valid, binding and enforceable in law against the User.
10.2 The User agrees that there are no proceedings pending against the User, which may have a material adverse effect on its ability to perform and meet the obligations under this Agreement.
10.3 The User agrees that it has adequate rights under relevant laws including but not limited to various intellectual property legislation(s) to enter into this Agreement with the Company and perform the obligations contained herein and that it has not violated/infringed any intellectual property rights of any third party.
11. INTELLECTUAL PROPERTY RIGHTS
11.1 The User expressly authorizes the application to use its trademarks/copyrights/designs/logos and other intellectual property owned and/or licensed by it for the purpose of reproduction on the Platform and at such other places as the Application may deem necessary. It is expressly agreed and clarified that, except as specified agreed in this Agreement.
11.2 Application information monitoring system BookBI is intellectual property, the legal protection of which is established. The User acknowledges and agrees that the application and everything associated with it, contains confidential information, which protected legislation on intellectual property according with international and local laws.
11.3 Proprietary Rights. Subject to the limited rights expressly granted in this Agreement, the Company reserves all rights, title and interest in and to the Products, including all related intellectual property rights. No rights are granted to the User in this Agreement other than as expressly outlined in this Agreement.
12. DATA
12.1 “Data” means any and all identifiable information about Users and their affiliates generated or collected by the Application or the User, including but not limited to the User’s name, email addresses, Services availed, phone numbers, and the User’s preferences and tendencies. The User agrees that it will only use the Data in complying with its obligations in this Agreement.
12.2 The User represents, warrants, and covenants that it will not resell or otherwise disclose any Data to any third party, in whole or in part, for any purpose whatsoever.
12.3 We may obtain business addresses, phone numbers, and other contact information from third-party vendors who obtain their Data from public sources. We have no control over, and make no representation or endorsement regarding the accuracy, relevancy, copyright compliance, legality, completeness, timeliness or quality of any products, services, advertisements and other Content appearing in or linked to the Products.
12.4 We access your data to enable us to respond to your service requests and as necessary to provide you with the Application and Products. We share your data with third parties if required by law, permitted by you, or pursuant to our BookBI Privacy Policy (“Privacy Policy”) attached as Annex 1 and incorporated by reference into these Terms. You agree to all actions that are taken with respect to your data that are consistent with our Privacy Policy.
12.5 Before sharing your data, we will take steps designed to ensure that any third-party service provider maintains commercially reasonable data practices for maintaining the confidentiality and security of your data and for preventing unauthorized access to such data. We do not share your data with third parties for their own marketing purposes. You hereby represent and warrant that your Content has not been collected, stored, and transferred to us in violation of any law, regulation, or contractual obligation applicable to you. You shall have sole responsibility for the accuracy, quality, and legality of the Content and the means by which you acquired the Content. We shall be responsible for establishing the lawfulness of processing under Federal Decree-Law No. 45/2021On the Protection of Personal Data of the United Arab Emirates, Data Protection Regulations 2021 in ADGM in Abu Dhabi and DIFC Law No. 4/2019 DIFC Intellectual Property Law of Dubai.
13. INDEMNITY
13.1 The User indemnifies and shall hold indemnified the BookBi and Company, its partners, officers, employees, representatives, and agents from and against all losses, damages, claims, suits, legal proceedings and otherwise howsoever arising from or in connection with any claim, including but not limited to claims for any infringement of any intellectual property rights or any other rights of any third party or of law, concerning quality, quantity and any claim in relation to the User’s products, the breach of any of the User’s warranties, representations or undertakings or in relation to the non-fulfillment of any of its obligations under this Agreement or Terms of use of Application or any obligations arising out of the User infringing any applicable laws, regulations including but not limited to intellectual property rights, or taxes, etc. This clause shall survive the termination or expiration of this Agreement.
14. EXPRESS RELEASE
14.1 You expressly hereby release and waive all claims against the BookBI, and its subsidiaries, affiliates, officers, agents, licensors, co-branders or other partners, and employees from any and all liability for claims, damages (actual and/or consequential), costs and expenses (including litigation costs and attorneys’ fees) of every kind and nature, arising from or in any way related to Your use of the Application. You understand that any fact relating to any matter covered by this release may be found to be other than now believed to be true and You accept and assume the risk of such possible differences in fact. In addition, You expressly waive and relinquish any and all rights and benefits which You may have under any other state or federal statute or common law principle of similar effect, to the fullest extent permitted by law.
15. LIMITATION OF LIABILITY
15.1 It is expressly agreed by the User that the BookBI shall under no circumstances be liable or responsible for any loss, injury or damage to the User or any other Party whomsoever, arising on account of any transaction under this Agreement.
15.2 The User agrees and acknowledges that it shall be solely liable for any claims, damages, or allegations arising out of the Services through the Application and shall hold the BookBI harmless and indemnified against all such claims and damages. Further, the Company shall not be liable for any claims or damages arising out of any negligence, misconduct, or misrepresentation by the User or any of its representatives.
15.3 The BookBI under no circumstances shall be liable to the User for loss and/or anticipated loss of profits, or for any direct or indirect, incidental, consequential, special or exemplary damages arising from the subject matter of this Agreement, regardless of the type of claim and even if the User has been advised of the possibility of such damages.
16. TERMINATION
16.1 You may terminate your account at any time without cause. However, no refunds will be issued for any prepaid and unused subscription fees. Upon termination, any outstanding fees under your current subscription plan shall become immediately due and payable. You will retain full access to the Application and your data until the end of the paid subscription period. Thereafter, your access to the Application, including all stored documents and data, will be automatically restricted or disabled.
16.2 The company may restrict functionality of the Products or temporarily suspend your account if we reasonably believe that you have violated these Terms. Unless we believe the need to restrict or suspend access is time-sensitive and requires immediate action without notice, or we are prohibited from providing notice under law or legal order, we will use commercially reasonable efforts to notify you by email prior to such suspension. We will not be liable to you or any third parties for any of the foregoing actions. We may terminate your account and use of the Products for any of the following reasons: (i) you fail to comply with these Terms, (ii) you do not pay your fees in accordance with the payment terms under your Plan, (iii) at the expiration of the subscription period of your Plan if we provide prior written notice to you, (iv) you become the subject of a petition in bankruptcy or any other proceeding relating to insolvency, receivership, liquidation or assignment for the benefit of creditors, or (v) if we reasonably determine you are acting or have acted in a way that could present substantial reputational harm to BookBI or our current or prospective partners or customers. In no event will any termination by us for the foregoing reasons entitle you to any refunds of any prepaid and unused fees or relieve you of your obligation to pay any fees payable to us prior to the date of termination, and any unpaid fees under your Plan will become immediately due and payable. Any suspected fraudulent, abusive, hateful, discriminatory or illegal activity may be grounds for immediate termination of your use of the Product and may be referred to law enforcement authorities.
16.3 Post Termination. If your account is terminated, you must cease using the Products and BookBI reserves the right to delete your account settings and Content immediately upon cancellation or termination, without further notice or liability. Once your account settings and Content are deleted, you will not be able to recover such account settings and Content, except any Content that remains on Third Party Services pursuant to the terms and conditions of such Third-Party Services.
17. EFFECTS OF TERMINATION
17.1 In the event of termination/expiry of this Agreement, the BookBI shall remove and shall discontinue the Services provided to the User on its Application with immediate effect.
17.2 The BookBI shall not be liable for any loss or damages (direct, indirect or inconsequential) incurred by the User by virtue of termination of this Agreement.
17.3 During the period under notice, both the Parties shall be bound to perform their obligations incurred under this Agreement, and this sub-clause shall survive the termination of this Agreement.
18. GOVERNING LAW AND DISPUTE RESOLUTION:
18.1 The United Arab Emirates is the country of domicile. This Agreement shall be governed by and construed in accordance with the laws of the United Arab Emirates.
18.2 The User submits to the exclusive jurisdiction of the courts of Dubai.
18.3 Any purchase, dispute, or claim arising out of or in connection with this Application shall be governed by and construed in accordance with the laws of the United Arab Emirates.
19. DISCLAIMER
19.1 To the fullest extent permitted by law, the BookBI and its affiliates, and each of its respective officers, directors, members, employees, and agents disclaim all warranties, express or implied, in connection with this Agreement, the Application and any use thereof, including, without limitation, the implied warranties of merchantability, fitness for a particular purpose and non-infringement. The BookBI assumes no liability or responsibility for any (a) errors, mistakes, or inaccuracies of Content and materials, (b) personal injury or property damage, of any nature whatsoever, resulting from the User’s access to and use of Application, (c) any unauthorized access to or use of the BookBI servers and/or any and all personal information and/or financial information stored therein, (d) any interruption or cessation of transactions, (e) any bugs, viruses, trojan horses, or the like which may be transmitted by any third party, and/or (f) any errors or omissions in any Content and materials or for any loss or damage of any kind incurred as a result of the use of Application. The BookBI does not guarantee the privacy, security or authenticity of any information so transmitted over or stored in any system connected to the internet or mobile devices.
20. NOTICES
20.1 Except as explicitly stated otherwise, any notices given to the BookBI shall be given by email to app@bookbi.com. Any notices given to the User shall be to the email address provided by the User to the BookBI.
20.2 Any notice, demand, or request with respect to this Agreement shall be in writing and shall be effective only if delivered by email to the address specified by the receiving Party. Such communications shall be effective when they are received by the addressee. Any Party may change its email address for such communications by giving notice to the other Party in conformity with this section.
21. AMENDMENT
21.1 The Company may at any time at its sole discretion modify this Agreement from time to time, and any such changes will (i) be reflected on the Application, (ii) be effective thirty (30) calendar days after being so posted on the Application, (iii) not apply retroactively, and (iv) not apply to any disputes arising prior to the effective date of such change. The User agrees to be bound to any such changes and understands the importance of regularly reviewing this Agreement as updated on the Application to keep the User’s listing and contact information current.
21.2 Notwithstanding anything to the contrary herein, the BookBI reserves the right to, at any time and from time to time, change, alter, modify, or discontinue the Application (or any part thereof) with or without notice. The User agrees that the Company shall have no liability to the User or to any third party for any change, alteration, modification, suspension, discontinuance, or amendment of the Application.
ANNEX 1 – END USER LICENSE AGREEMENT (EULA)
This End User License Agreement (“Agreement”) is a legal contract between you (“User”) and BOOKBI AI FZCO (“Company,” “we,” or “us”) regarding the use of the BookBI application (“App”), distributed through the Apple App Store and Google Play Store.
By installing and/or using the App, you agree to all of the terms and conditions stated in this EULA, Terms & Conditions and Privacy Policy of the company. Where you are using the App for Licensed Use, you agree to the terms and conditions stated in this EULA on behalf of the Licensee and you represent and warrant that you have the authority to bind the Licensee to such terms and conditions. Where you are using the App for Appraisal Use, you agree to the terms and conditions stated in this EULA in your personal capacity. If you do not agree to all terms and conditions stated in this EULA, do not install or use the App.
UAELA is following and based on Terms and Conditions and Privacy Policy of the company.
1. License Grant
We grant you a limited, non-exclusive, non-transferable, revocable license to download, install, and use the App on devices you own or control, for your personal or internal business accounting purposes, in compliance with this Agreement, the Apple App Store Terms of Service, and the Google Play Terms of Service.
ny license for the Licensed Use consists of a license to run and use the App and the App’s documentation referred to above consists of a license for Licensee’s licensed users to:
a) download and/or stream a copy of the App onto any number of Android-compatible devices and view, use and display the App on such devices for business purposes only;
b) use the App’s documentation to support Licensee’s permitted use of the App;
c) make up to one (1) copy of the App and the App’s documentation for back-up purposes; and receive and use any supplementary software code or update of the App incorporating “patches” and corrections of errors as Mobile Application End-User License Agreement (Google) Licensor may provide to Licensee.
2. Restrictions
You agree not to:
- Copy, modify, or distribute the App or any part of it.
- Reverse-engineer, decompile, or attempt to extract the source code.
- Rent, lease, sell, sublicense, or commercialize the App without authorization.
- Use the App to process unlawful or fraudulent financial transactions.
- Bypass security features or interfere with the App’s normal operation.
3. Ownership and Intellectual Property
All rights, title, and interest in the App, including software, design, databases, and documentation accordantly Terms& Condition remain with BookBI. This Agreement does not transfer ownership of any intellectual property.
Licensee shall, and shall ensure that others do not: a) remove or modify any marks or proprietary marks of Licensor; b) decompile, disassemble or reverse engineer the App; c) create derivative works of or based on the App; d) assign this EULA or give or transfer the App or an interest in it to another individual or entity without Licensor’s written consent; e) use any Licensor name, trade mark or logo; provide or make the App available to any third party; or f) use the App to provide third party training for Licensor products. In the event of any third party claim that the App or Licensee’s possession and/or use of the App in accordance with this EULA infringes a third party’s rights, Licensor, not Google, will be solely responsible for the investigation, defence, settlement and discharge of any such intellectual property infringement claim.
4. Accounting Data
- You are solely responsible for the accuracy and legality of any data you enter into the App.
- The App may provide accounting tools, reports, and calculations, but it does not replace professional financial, tax, or legal advice.
- We are not responsible for errors in data entry, reporting, or compliance with applicable accounting/tax regulations.
5. Updates and Maintenance
We may provide updates, bug fixes, or enhancements. Some updates may be mandatory to continue using the App.
6. Disclaimer of Warranties
The App is provided “AS IS” and “AS AVAILABLE” without warranties of any kind, express or implied. We disclaim all warranties of merchantability, fitness for a particular purpose, accuracy of accounting outputs, or non-infringement.
7. Limitation of Liability
To the maximum extent permitted by law, we shall not be liable for any direct, indirect, incidental, or consequential damages, including data loss, accounting errors, or missed compliance obligations, arising from your use of the App.
Licensor acknowledges and accepts that Google has no warranty (or other) obligation, liability, or potential liability for, or in respect of, the App or the Licensee’s use of the same.
8. Third-Party Services
The App may integrate with third-party services (e.g., cloud storage, payment gateways). We are not responsible for their actions, availability, or data security.
9. Apple App Store Terms
If you downloaded the App from the Apple App Store:
- This Agreement is between you and BookBI not Apple.
- Apple is not responsible for the App or its content.
- Apple has no obligation to maintain or support the App.
- If the App fails to comply with warranties, you may notify Apple, which may refund the purchase price (if any).
- Apple and its subsidiaries are third-party beneficiaries of this Agreement.
10. Google Play Terms
If you downloaded the App from Google Play:
- This Agreement is between you and BookBI, not Google.
- You must comply with Google Play’s Terms of Service.
- Google is not responsible for the App or related claims.
11. Confidentiality and Data Protection
We will process personal and financial data in accordance with our Terms & Conditions and Privacy Policy.
Our application for marketing purpose may connect with certain external third-party products, services, or software used in conjunction with our Products. You acknowledge that your use of any such third-party service is governed solely by the terms and conditions and privacy policies of the respective providers.
You are responsible for maintaining the confidentiality of your login credentials and device security.
12. Indemnification
You agree to indemnify and hold harmless BookBI against any claims, damages, or liabilities arising from your use of the App, including violations of law, data inaccuracies, or third-party claims.
13. Support of the App and updates.
a) Maintenance and Support At Licensor’s sole discretion, Licensor may offer support for the App by, for example, the provisioning of updates, patches, bug fixes and new versions via Google Play. For the avoidance of doubt, Google has no obligation to provide maintenance or support for the App.
b) How we will communicate with Licensee If we have to contact Licensee we will do so by email, by SMS or by pre-paid post, using the contact details provided to us by Licensee.
c) From time to time we may at our discretion update the App to improve performance, enhance functionality, reflect changes to the operating system or address security issues. If you choose not to install such updates or if you opt out of automatic updates you may not be able to continue using the App.
22. CONTACT US:
For any further clarification of Our Terms and Conditions, please write to Us at
BOOKBI AI FZCO
E-mail address: app@bookbi.com
Phone Number: +971 52 282 1189
Address: United Arab Emirates, Dubai, Uptown Tower, Level No 12, DMCC Business Centre, Unit No: UT-12-CO-189.
ANNEX 2 – PRIVACY POLICY
We believe your business is no one else’s. Your privacy is important to you and to us. So, we’ll protect the information you share with us. To protect your privacy, BookBI follows different principles in accordance with worldwide practices for customer privacy and data protection.
- We respect your privacy and are committed to protecting the personal and company information you share with us. While we may collect certain information to improve your experience and provide our services, we will never sell or give away this information to third parties without your consent.
- We’ll use state-of-the-art security measures to protect your information from unauthorized users.
NOTICE
We will ask you when we need information that personally identifies you (personal information) or your company information. Generally, this information is requested when you create a Registration ID and register your company on the application or when you download free software, enter a contest, order email newsletters or join a limited-access. We use your Personal Information for four primary purposes:
- To make the use of application easier for you by not having to enter information more than once.
- To help you quickly find services or information.
- To help us create content most relevant to you.
- To alert you to product upgrades, special offers, updated information and other new services from BookBI.
CONSENT
If you choose not to register or provide limited personal information (such as your email address and contact number), you will not be able to access the BookBI app, including its free version.
If you decide to register, you will be able to select the kinds of information you want to receive from us by subscribing to various services, like our electronic newsletters. If you do not want us to communicate with you about other offers regarding BookBI products, programs, events, or services by email or telephone, you may select the option stating that you do not wish to receive marketing messages from BookBI.
ACCESS
We will provide you with the means to ensure that your personal information is correct and current. You may review and update this information at any time at the BookBI. There, you can:
- View and edit personal information you have already given us.
- Tell us whether you want us to send you marketing information.
- Sign up for electronic newsletters about our services and products.
- Register. Once you register, you won’t need to do it again. Wherever you go on BookBI, your information stays with you.
SECURITY
your choices for its intended use are honored. We take strong precautions to protect your data from loss, misuse, unauthorized access or disclosure, alteration, or destruction.
We may use third-party service providers (such as Firebase, analytics tools, Apple App Store, and Google Play Store) to support certain features of the app. These services may collect and process your personal data in accordance with their own privacy policies. BookBI does not control how these providers handle your information and is not liable for their data protection or security practices. We encourage you to review their privacy policies before using their services.
We are not responsible or liable for any changes to or deletion of your data by the Third-Party Service. Certain features of our Products may depend on the availability of these Third-Party Services and the features and functionality they make available to us. We do not control Third Party Service features and functionality, and they may change without any notice to us. If any Third-Party Service stops providing access to some or all of the features or functionality currently or historically available to us or stops providing access to such features and functionality on reasonable terms. We will not be liable to you for any refunds or any damage or loss arising from or in connection with any such change made by the Third-Party Service or any resulting change to our Products. You irrevocably waive any claim against App or Company with respect to such Third-Party Services.
You also have a significant role in protecting your information. No one can see or edit your personal information without knowing your username and password, so do not share these with others.
You agree not to, nor authorize or permit any User or third party to: (a) license, sublicense, sell, rent, lease, or otherwise permit third parties to use the Products; (b) circumvent or disable any security or other technological features or measures of the Products; (c) reverse engineer any element of the Products, or use the Products to compete with the Products, (d) modify, adapt or present the Products to falsely imply any sponsorship or association with BookBI; (e) use the Products in any manner that interferes with or disrupts the integrity or performance of the Products or the components of the Products; (f) use the Products to post, upload, link to, send or store any Content that is defamatory, libelous, fraudulent, derogatory, abusive, obscene, unlawful, hateful, harassing, violent, threatening, racist, or discriminatory, (g) use the Products to post, upload, link to, send, distribute, or store any Content that contains any viruses, malware, Trojan horses, ransomware, or any other similar harmful software; (h) use the Products to post, upload, link to, send, distribute, or store any Content that is material protected by copyright, trademark, or any other proprietary right without first having obtained all rights, permissions, and consents necessary to make such Content available on or through the Products and to grant BookBI the limited right to use Content as set forth in these Terms, (i) attempt to use any method to gain unauthorized access to any paid or restricted features of the Sites or to the Products and its related systems or networks, (j) use automated scripts to collect information from or otherwise interact with Third Party Services or the Products.
22.1 “Sensitive Information” means any passwords, credit card or debit card information, personal financial account information, social security numbers, passport numbers, driver’s license numbers, employment records, any information that would classify as “Special Categories of Information” under EU data protection laws, or any other information that would be subject to the Payment Card Industry Data Security Standards (PCI DSS), Federal Decree-Law No. 50/2022 On the Promulgation of the Commercial Transactions Law of the United Arab Emirates, ADGM Electronic Transactions Framework, DIFC Law No. 2/2017 DIFC Electronic Transactions Law, or other laws, regulations, or industry standards designed to protect similar information.
BookBI keeps data confidential but the user us responsible for backing up data and ensuring content is lawful. We are not liable and not responsible for internet outages, App downtime, mobile devices, errors or third-party failures like payment gateway.
PAYMENT AND PRIVACY DISCLAIMER
We do not process or store your credit card information. All payment processing is handled by authorized third-party providers such as Apple and Google in accordance with their privacy policies.
BookBI does not transmit any credit or debit card details to third parties directly. All payments are securely processed through our authorized third-party payment providers in compliance with applicable data protection and security standards.
BookBI takes appropriate steps to ensure data privacy and security including through various hardware and software methodologies. However, BookBI cannot guarantee the security of any information that is disclosed online.
BookBI is not responsible for the privacy policies of third-party websites or mobile applications to which it links. If you provide any information to such third parties, different rules regarding the collection and use of your personal information may apply. You should contact these entities directly if you have any questions about their use of your information.
The Mobile Application’s Privacy Policy and Terms & Conditions may be changed or updated occasionally to meet legal, regulatory, or operational requirements. Therefore, users are encouraged to periodically review these sections. Modifications will be effective as of the date they are posted.
ELECTRONIC PRODUCT REGISTRATION
When a UAE-licensed entity subscribes to a plan on our platform, we will require electronic registration of that entity’s account. The entity’s registration information, including license details and user credentials, will be stored in accordance with this Privacy Policy.
CROSS BORDER INFORMATION TRANSFER
Sometimes we may need to share your personal data with third parties inside or outside the United Arab Emirates and retained only as long as required for services or legal compliance.
We take maximum precautions when working with third parties and conclude agreements with them on the confidentiality of personal data, however, we cannot guarantee and bear responsibility for the work of third parties with your personal data.
Whenever we transfer your personal data out of the UAE, we ensure a similar degree of protection is afforded to it by ensuring at least one of the following safeguards is implemented:
• We will only transfer your personal data to countries that have been deemed to provide an adequate level of protection for personal data.
• Where we use certain service providers, we may use specific contracts approved for use in the UAE which give personal data the same protection it has in the UAE.
