We believe your business is no one else's. Your privacy is important to you and to us. So we'll protect the information you share with us. To protect your privacy, BookBI follows different principles in accordance with worldwide practices for customer privacy and data protection.
- We won’t sell or give away your name or your company details such as: mail addresses, phone numbers, uploaded documents, transactions, device information or any other information to anyone.
- We’ll use state-of-the-art security measures to protect your information from unauthorized users.
NOTICEWe will ask you when we need information that personally identifies you (personal information) or your company information. Generally, this information is requested when you create a Registration ID and register your company on the application or when you download free software, enter a contest, order email newsletters or join a limited-access. We use your Personal Information for four primary purposes:
- To make the use of application easier for you by not having to enter information more than once.
- To help you quickly find services or information.
- To help us create content most relevant to you.
- To alert you to product upgrades, special offers, updated information and other new services from BookBI.
CONSENTIf you choose not to register or provide personal information, you can still use most of BookBI. But you will not be able to access areas that require registration.
If you decide to register, you will be able to select the kinds of information you want to receive from us by subscribing to various services, like our electronic newsletters. If you do not want us to communicate with you about other offers regarding BookBI products, programs, events, or services by email, postal mail, or telephone, you may select the option stating that you do not wish to receive marketing messages from BookBI.
ACCESSWe will provide you with the means to ensure that your personal information is correct and current. You may review and update this information at any time at the BookBI. There, you can:
- View and edit personal information you have already given us.
- Tell us whether you want us to send you marketing information, or whether you want third parties to send you their offers by postal mail.
- Sign up for electronic newsletters about our services and products.
- Register. Once you register, you won't need to do it again. Wherever you go on BookBI, your information stays with you.
SECURITYBookBI has taken strong measures to protect the security of your personal information and to ensure that your choices for its intended use are honored. We take strong precautions to protect your data from loss, misuse, unauthorized access or disclosure, alteration, or destruction.
Our application may contain links to or allow you to connect and use certain external third-party products, services, or software in conjunction with your use of our Products. To take advantage of these features, you may be required hereinafter referred to sign up or log into such Third-Party Service on their respective websites or applications such as Telr (payments), Firebase, or analytic tools. You acknowledge that your use of such Third Party Service is governed solely by the terms and conditions and privacy policy of such Third Party Service. We are not liable for any damage or loss arising from or in connection with your enablement of such Third-Party Service and your reliance on the policies, privacy practices, and data security processes of such Third-Party Service.
We are not responsible or liable for any changes to or deletion of your data by the Third-Party Service. Certain features of our Products may depend on the availability of these Third-Party Services and the features and functionality they make available to us. We do not control Third Party Service features and functionality, and they may change without any notice to us. If any Third-Party Service stops providing access to some or all of the features or functionality currently or historically available to us or stops providing access to such features and functionality on reasonable terms. We will not be liable to you for any refunds or any damage or loss arising from or in connection with any such change made by the Third-Party Service or any resulting change to our Products. You irrevocably waive any claim against App or Company with respect to such Third-Party Services.
You also have a significant role in protecting your information. No one can see or edit your personal information without knowing your username and password, so do not share these with others.
You agree not to, nor authorize or permit any User or third party to: (a) license, sublicense, sell, rent, lease, or otherwise permit third parties to use the Products; (b) circumvent or disable any security or other technological features or measures of the Products; (c) reverse engineer any element of the Products, or use the Products to compete with the Products, (d) modify, adapt or present the Products to falsely imply any sponsorship or association with BookBI; (e) use the Products in any manner that interferes with or disrupts the integrity or performance of the Products or the components of the Products; (f) use the Products to post, upload, link to, send or store any Content that is defamatory, libelous, fraudulent, derogatory, abusive, obscene, unlawful, hateful, harassing, violent, threatening, racist, or discriminatory, (g) use the Products to post, upload, link to, send, distribute, or store any Content that contains any viruses, malware, Trojan horses, ransomware, or any other similar harmful software; (h) use the Products to post, upload, link to, send, distribute, or store any Content that is material protected by copyright, trademark, or any other proprietary right without first having obtained all rights, permissions, and consents necessary to make such Content available on or through the Products and to grant BookBI the limited right to use Content as set forth in these Terms, (i) attempt to use any method to gain unauthorized access to any paid or restricted features of the Sites or to the Products and its related systems or networks, (j) use automated scripts to collect information from or otherwise interact with Third Party Services or the Products.
- “Sensitive Information” means any passwords, credit card or debit card information, personal financial account information, social security numbers, passport numbers, driver’s license numbers, employment records, any information that would classify as “Special Categories of Information” under EU data protection laws, or any other information that would be subject to the Payment Card Industry Data Security Standards (PCI DSS), Federal Decree-Law No. 50/2022 On the Promulgation of the Commercial Transactions Law of the United Arab Emirates, ADGM Electronic Transactions Framework, DIFC Law No. 2/2017 DIFC Electronic Transactions Law, or other laws, regulations, or industry standards designed to protect similar information.
BookBI keeps data confidential but the user us responsible for backing up data and ensuring content is lawful. We are not liable and not responsible for internet outages, App downtime, mobile devices, errors or third-party failures like payment gateway.
You shall pay for your selected subscription plan via the Telr payment gateway. All transactions will be securely processed by Telr in accordance with its terms and security protocols.
BookBI does not process or store your credit card information. All payment details are handled exclusively by Telr or its authorized service providers. By proceeding with payment, you acknowledge and agree that Telr is responsible for the security, processing, and storage of your payment information.
If your card expires or a payment fails for any reason, BookBI reserves the right to suspend your account until payment is successfully completed. You are responsible for ensuring that valid payment information is maintained within the Telr system to avoid service interruption.
Taxes. All payments you make are exclusive of federal, state, local, and foreign taxes, duties, tariffs, levies, withholdings, and similar assessments (including, without limitation, sales taxes, use taxes, and value-added taxes). You agree to be responsible for the payment of all such charges, excluding taxes based upon our net income.
The payment has to be done only via the Telr payment gateway.
Payments shall be accepted via Visa and MasterCard debit and credit cards, provided the transaction is made in United Arab Emirates Dirhams (AED). The Cardholder is responsible for retaining a copy of the transaction records as well as the policies and rules of the Application.
PAYMENT AND PRIVACY DISCLAIMERAll credit/debit card details and personally identifiable information will NOT be stored, sold, shared, rented or leased to any third parties.
BookBI will not pass any debit/credit card details to third parties. All payments are processed securely through our authorized third-party payment providers.
BookBI takes appropriate steps to ensure data privacy and security including through various hardware and software methodologies. However, BookBI cannot guarantee the security of any information that is disclosed online.
BookBI is not responsible for the privacy policies of third-party websites or mobile applications to which it links. If you provide any information to such third parties, different rules regarding the collection and use of your personal information may apply. You should contact these entities directly if you have any questions about their use of your information.
The Mobile Application’s Privacy Policy and Terms & Conditions may be changed or updated occasionally to meet legal, regulatory, or operational requirements. Therefore, users are encouraged to periodically review these sections. Modifications will be effective as of the date they are posted.
ELECTRONIC PRODUCT REGISTRATIONWhen a UAE-licensed entity subscribes to a plan on our platform, we will require electronic registration of that entity’s account. The entity’s registration information, including license details and user credentials, will be stored in accordance with this Privacy Policy.
At present, one user account is linked to one entity. Additional entities operated by the same user may be supported in future product updates.
CROSS BORDER INFORMATION TRANSFERSometimes we may need to share your personal data with third parties inside or outside the United Arab Emirates and retained only as long as required for services or legal compliance.
We take maximum precautions when working with third parties and conclude agreements with them on the confidentiality of personal data, however, we cannot guarantee and bear responsibility for the work of third parties with your personal data.
Whenever we transfer your personal data out of the UAE, we ensure a similar degree of protection is afforded to it by ensuring at least one of the following safeguards is implemented:
• We will only transfer your personal data to countries that have been deemed to provide an adequate level of protection for personal data.
• Where we use certain service providers, we may use specific contracts approved for use in the UAE which give personal data the same protection it has in the UAE.
COOKIES AND TRACKING TECHNOLOGIIESWe use cookies and similar tracking technologies on our platform to enhance functionality, improve performance, and deliver a seamless user experience. By accessing and using our services, you consent to the use of these technologies in accordance with this policy.
Cookies are small data files stored on your device that allow us to recognize your browser or device and collect certain information. Cookies do not grant us access to your device or any information other than what you choose to share with us.
We use the following types of cookies:
1. Strictly Necessary CookiesThese cookies are essential to enable you to log in, access secure areas, and use our core services. They cannot be disabled via browser settings.
2. Performance and Analytics CookiesThese cookies collect aggregated, anonymous data on how users interact with our platform. They help us understand usage patterns, detect errors, and improve performance (e.g., Google Analytics, Firebase).
3. Functionality CookiesThese cookies remember your preferences (such as language or time zone) and enhance usability.
4. Advertising and Marketing CookiesWe may use cookies to deliver relevant advertisements and measure the effectiveness of campaigns. These may be set by us or third-party platforms.
You may manage or disable cookies at any time through your browser settings. However, please note that certain features of the platform may not function correctly without the use of cookies.
RIGHTS OF THE PERSONAL DATAUnder the Federal Decree-Law No 45 of 2021 on the Protection of Personal Data of the United Arab Emirates, you have a number of important rights free of charge. In summary, these include rights to:
• fair processing of information and transparency over how we use your use personal information,
• access to your personal information and to certain other supplementary information that this Privacy Notice is already designed to address,
• require us to correct any mistakes in your information which we hold,
• object at any time to processing of personal information concerning you for direct marketing,
• object to decisions being taken by automated means which produce legal effects concerning you or similarly significantly affect you,
• object in certain other situations to our continued processing of your personal information,
• otherwise restrict our processing of your personal information in certain circumstances.
We retain your data only as long as necessary for the purposes outlined in this policy or as required by applicable law.
We maintain commercially reasonable technical, administrative and physical precautions to ensure safe handling of your personal data in accordance with this Privacy Policy, as well as to protect against unauthorized access or modification, disclosure or destruction of your information.
You agree to use reasonable efforts to prevent unauthorized use of the Products and notify us immediately if you discover any unauthorized use through your account. You will take all necessary steps to terminate the unauthorized use and agree to cooperate with us in preventing or terminating such unauthorized use of the Products.
Unfortunately, the transmission of information over the Internet is not completely secure. Although we will do our best to protect your information, we cannot guarantee the security of your information transmitted to our website, and any transmission is at your own risk.
BookBI will disclose your personal information, without notice, only if required to do so by law or in the good faith belief that such action is necessary to: (a) conform to the edicts of the law or comply with legal process served on BookBI or the application; (b) protect and defend the rights or property of BookBI, and, (c) act in urgent circumstances to protect the personal safety of users of BookBI.
IF YOU HAVE QUESTIONS OR REQUESTS REGARDING YOUR DATA, YOU MAY CONTACT US AT:E-mail address: app@bookbi.comPhone Numbers: +971 52 282 1189